Slots / Mobile
These terms set out how bat360 operates your account, what you agree to when you access the platform, and how we handle transactions made through bKash, Nagad or Rocket. Access and eligibility depend on your local law and the eligible regions we serve.
By opening an account on bat360 and accessing any part of the platform — games, wallet, sportsbook or support — you acknowledge that these terms apply to your session. We have written them to be readable, not to obscure your obligations or ours. Jurisdiction matters: whether these terms are enforceable in your location depends on your local law and the eligible regions we operate in. We do not make legal claims about access rights in any specific country, including Bangladesh; it is your responsibility to check local rules before using the platform. For wallet activity specifically, the terms covering bKash deposits, Nagad transfers and Rocket payments are applied at the transaction level. Each payment method has its own flow inside your account area, and the limits, verification steps and field instructions shown there form part of the binding conditions for that transaction. We do not override or bypass the published conditions of any payment provider. If any part of these terms conflicts with a specific feature notice shown inside your account, the feature notice applies to that interaction. We update these terms when our platform, payment options or regional availability changes. Continued use after a published update means you accept the revised version. Check this page periodically — we mark the revision date at the bottom.
These terms define the boundaries of what bat360 controls and what falls outside our policy. Understanding the scope helps you know where to direct a question — to us, or to a third-party provider.
All login sessions, account creation steps and wallet interactions on bat360 fall within these terms. This includes password resets, session management on mobile browsers and the account verification flow shown inside your profile settings.
Deposits and withdrawals processed through bKash, Nagad or Rocket are subject to these terms at the bat360 end. The payment provider's own policies also apply independently. We are responsible for our platform's handling of the transaction record, not the provider's processing timeline.
Game content supplied by Bigtime Gaming, Microgaming, CQ9 and PlayStar is governed partly by these terms and partly by each studio's licence conditions. We carry their titles in our lobby but we do not author the game rules or RTP figures — those are set by the studio and shown where the game exposes them.
Links to external payment apps, identity verification providers or other third-party tools fall outside the scope of these terms once you leave bat360. We are not responsible for the policies, data handling or service levels of any provider we connect you to.
These terms are not one-directional. You hold specific, practical rights regarding your account data, transaction history and policy questions. Your signed-in account area is the primary place to exercise most of them. The transaction log inside your wallet shows every bKash, Nagad and Rocket movement linked to your account — you can review it at any time without contacting support. If a record looks incorrect, the correction route is through a support request with the transaction reference shown in that log. Account details — display name, contact number, preferred language — are editable directly in the profile section. For identity-linked fields that are locked after verification, a formal correction request is required; the form and process are described inside the account settings page. Policy questions that are not answered in your account area can be submitted through the support chat or contact form. We aim to acknowledge these within a reasonable period, though we do not publish a fixed response time.
Open the transaction log in your wallet section to see every deposit, withdrawal and adjustment. The log shows the payment method used — bKash, Nagad or Rocket — and the reference number for each entry.
Editable fields like contact number and display name can be updated directly in profile settings. Locked identity fields require a correction request submitted through the account support route, following the instructions shown on that screen.
If a term on this page is unclear or you believe a platform action conflicts with it, submit a query through our support chat or the contact form. Include your account reference and the specific section you are querying.
For account suspensions, access blocks or unresolved wallet issues, contact our support team directly. The support chat inside your account is the fastest path; the contact form is available if you cannot log in.
Questions about these terms, your account rights or a specific transaction condition can be directed through the routes below. We do not publish response time commitments, but each channel is monitored and routed to the correct team based on your query type.
The support chat inside your signed-in account is the most direct route for terms and wallet queries. Open it from the account menu and describe the specific term or transaction you are asking about.
If you cannot access your account, use the contact form on the bat360 website. Include your registered mobile number and a brief description of the policy or access issue. This route does not require a logged-in session.
For formal written correspondence about these terms — including correction requests for locked account fields — use the email address published in the Contact section of this site. Attach any relevant transaction references.
applies data handling practices that are consistent with the terms published here. The sections below describe how we treat information, cookies, session security and policy change requests.
We retain your account data for as long as your account is active and for a period after closure, as required by the operational and legal obligations relevant to our eligible regions. You can request details of your retained data through the support contact form.
We use session cookies to keep you signed in across mobile browser tabs and to remember your lobby position when you return. You can manage cookie preferences through your browser settings; disabling cookies may affect login continuity on mobile.
Your bKash, Nagad and Rocket wallet connections are processed through the verification steps shown in your account. We do not store your payment app PIN or password. The security of your mobile wallet app is governed by the respective provider's terms.
If you believe a change to your account data or policy record is warranted, submit a formal request through email support with your account reference. We will confirm receipt and outline the next steps based on the type of change requested.
The questions below address what comes up most often when reviewing these terms. If yours is not listed, use the support chat or contact form to submit it directly.
Access and the applicability of these terms depend on your local law and the eligible regions bat360 serves. We do not make location-specific legal guarantees. Check your local regulations before using the platform, and note that some features may not be available in all areas.
If bat360 updates these terms and you continue using your account after the revision date, that constitutes acceptance of the updated version. If you do not agree, you should stop using the platform and contact support about closing your account before further activity occurs.
Yes. Every bKash, Nagad or Rocket transaction processed through your bat360 wallet is recorded in your transaction log and governed by these terms on the platform side. The payment provider's own terms also apply independently to their side of the transaction.
You can review your transaction log and editable account details directly in your signed-in account area. For a formal record of all retained data, submit a request through the email support route with your account reference included.
Open the support chat from inside your account and describe the specific term and the action you believe was applied incorrectly. Include the transaction reference if it is wallet-related. The support team will review the account record and respond through the same channel.
Game content from Bigtime Gaming, Microgaming, CQ9 and PlayStar in the bat360 lobby is subject to both these terms and each studio's own licence conditions. Game rules, RTP figures and mechanics are set by the studio and shown only where the game itself exposes them — we do not author or alter them.