Slots / Mobile
Your bat360 account balance, deposit routes and withdrawal requests all live in one place — the banking section inside your signed-in account area. We support bKash, Nagad and Rocket so your wallet top-ups feel exactly like a standard mobile recharge, with no unfamiliar steps between you and your account funds.
Adding funds to your bat360 account starts with the Deposit counter inside the banking tab — no need to leave the page or open a separate app. We route deposits through bKash, Nagad and Rocket, the same wallets you already use for everyday mobile transactions in Bangladesh.
Sign into your bat360 account, then navigate to the banking tab and select the Deposit option shown there.
Pick bKash, Nagad or Rocket from the list of available options. Only wallets enabled for your account region will appear.
Type in the amount you want to add, then follow the confirmation step shown on screen — the wallet app or USSD flow will handle the rest.
Once the wallet transaction completes, your bat360 balance reflects the deposit. If it does not appear, open your transaction history before contacting support.
When you want to move funds out of your bat360 account, the Withdrawal section inside the banking tab is where that process starts. Select your payout destination — bKash, Nagad or Rocket — then enter the amount you wish to withdraw. Your account may ask you to complete an identity or wallet-ownership step before the request is submitted; follow only the fields your account actually displays, not assumed steps.
From the banking tab, choose Withdrawal. The screen will show the methods currently available for your account — bKash, Nagad or Rocket.
Choose the wallet you want funds sent to, then enter the withdrawal amount. The form will indicate any minimum or account-specific conditions.
If your account requires a verification step, complete only what is shown on screen. Do not skip fields; an incomplete submission will hold the request.
After submitting, note the reference number your account displays. This is the identifier our support team uses if you need to follow up.
Some account actions — including certain withdrawal amounts or new wallet additions — may trigger a verification step within your bat360 profile. When this happens, your account area will display the specific fields or documents it needs; do not assume a fixed document list, because the requirement depends on what your account status shows at that moment.
Your account will display the exact fields it requires. Complete those fields as shown; do not upload documents that were not specifically requested.
Any wallet number you enter — bKash, Nagad or Rocket — must match the mobile number registered to that wallet to pass the consistency check.
After completing the prompted fields, revisit your account status page. The updated status confirms whether the verification step has been accepted.
If a verification field is ambiguous, reach out via the Bangla-language support chat. Do not guess or fill in approximate details — accuracy matters for wallet matching.
Our banking section is set up around the wallets that Bangladesh account holders already use daily. bKash, Nagad and Rocket are the three active payment rails in our deposit and withdrawal flow. Each one connects to your mobile number directly, so adding funds or requesting a payout does not require a bank card or visit. Rocket also serves account holders who prefer the Dutch-Bangla Bank mobile channel.
bKash is the payment rail we get asked about most for Bangladesh deposits. Link your bKash mobile number in the deposit counter to move funds directly into your account balance.
Nagad deposits follow the same flow as bKash — select Nagad from the wallet list, enter your Nagad-registered mobile number and confirm the amount through the Nagad channel.
Rocket connects to the Dutch-Bangla Bank mobile wallet network. Select Rocket in the deposit or withdrawal section and follow the steps your account displays.
Every deposit or withdrawal you initiate through bat360 banking produces two records: one on the wallet side (your bKash, Nagad or Rocket statement) and one inside your bat360 account history. When these two records agree on amount and reference, the transaction is settled.
Every bat360 banking transaction generates a reference ID shown in your account history. Note this number at the time of the transaction — it is the primary identifier if any query needs to be raised with support.
Your account history uses status labels such as Pending, Completed and Under Review. A Pending status means the transaction has not yet settled on both sides; wait for the status to change before assuming a problem.
Compare the amount and timestamp on your bKash, Nagad or Rocket statement against the matching entry in your bat360 account history. Both figures should agree before you consider the transaction closed.
Save your wallet confirmation message and the account reference number together. If you contact support, these two items — not a screenshot of an error screen — are what allow the team to trace the transaction accurately.
Our approach to banking security focuses on four practical areas: confirming you are on the correct domain, keeping your identity details consistent with your registered wallet, ensuring the wallet you pay from is registered in your own name, and giving you a direct support path when something looks wrong. None of these steps require external tools — they are built into the account and banking flow.
Always confirm that the address bar shows bat360 before entering your account credentials. Phishing pages often look similar to the real site but operate on a slightly different domain. Bookmark the correct address so you return to it consistently.
Your bat360 account details should match the identity registered on your bKash, Nagad or Rocket wallet. Mismatches between account name and wallet name can delay withdrawal requests and trigger a review step.
Deposits and withdrawals must flow through a wallet registered in your own name. Using another person's bKash or Nagad account is not permitted and may cause your transaction to be placed under review until the ownership question is resolved.
If a deposit does not appear in your account or a withdrawal stays in Pending status longer than expected, contact us through the Bangla-language support chat shown in the Help section of your account. Have your transaction reference ready.
The questions below cover the banking situations that account holders in Bangladesh ask about most often — from deposit steps to what happens when a withdrawal sits in Pending. If your question is not answered here, the Bangla-language support chat inside your account is the right next step. Always have your transaction reference number available before you open a support conversation, as it speeds up the process significantly.
bKash, Nagad and Rocket are the three wallets available in the bat360 deposit counter for eligible Bangladesh accounts. The deposit screen inside your signed-in account shows exactly which options are active for your account at that time. Availability depends on local law and eligible regions.
First, check your wallet statement to confirm the transaction completed on that side. Then open your bat360 account history and look for a Pending entry. If nothing appears after the wallet confirms the deduction, contact support via the Bangla-language chat with your wallet reference number.
Go to the Withdrawal section inside your banking tab, select bKash, enter the amount and complete any verification step your account displays. The wallet number you enter must match the bKash number registered to your account to avoid a review hold on the request.
Under Review means the platform is checking that the account details and wallet ownership align before releasing the funds. Complete any verification field your account asks for. If the status does not update after you have done that, reach out through support with your transaction reference.
Any minimum amount for a deposit or withdrawal is shown directly on the form inside your bat360 banking tab. We do not publish a fixed figure here because it can vary by method and account type — the on-screen instruction is the accurate reference for your account.
No. Deposits and withdrawals must use a wallet registered in your own name. Transactions from a third-party wallet may be placed under review. This wallet-ownership requirement is part of keeping your account and banking records consistent with each other.